Privacy Policy

 

At JolieBoxa, we value your trust and respect your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us.

 

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1. Information We Collect

 

When you use our website or fill out our forms, we may collect:

•Your name, email, phone number, and business/event details

•Shipping and billing addresses

•Order details, artwork, or design files you share with us

•Payment information (processed securely through trusted third-party providers)

 

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2. How We Use Your Information

 

We only use your information to:

•Process and deliver your orders

•Provide quotations and respond to inquiries

•Share updates about your order status

•Improve our products and services

•Send marketing or promotional updates (only if you’ve opted in)

 

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3. How We Protect Your Information

•We use secure servers and encryption where necessary to keep your data safe.

•We do not sell, rent, or trade your personal information to third parties.

•Access to your information is limited to our authorized team members who need it to serve you.

 

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4. Sharing of Information

 

We may share limited information with:

•Shipping and courier companies (to deliver your order)

•Payment processors (to securely handle payments)

•Service providers who help us operate our business (all bound by confidentiality)

 

We will never share your data for marketing purposes without your consent.

 

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5. Cookies & Website Use

 

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

 

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6. Your Rights

 

You have the right to:

•Request access to the personal data we hold about you

•Ask us to update or correct your information

•Request deletion of your data (except where we are legally required to keep records, such as invoices)

•Opt out of marketing communications at any time

 

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7. Data Retention

 

We keep your information only for as long as necessary to fulfill your order and comply with legal or accounting obligations.

 

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8. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

 

📧 info@jolieboxa.com

📍 Montreal, Canada