Welcome to JolieBoxa! By using our website and placing an order with us, you agree to the following terms. We’ve kept this simple and clear:

 

1. Products & Customization

•All products are subject to availability.

•Custom orders require customer approval of artwork, design, and specifications before production begins.

•Colours may vary slightly due to printing processes, material texture, or screen display differences.

 

2. Pricing & Payments

•All prices are listed in CAD (Canadian Dollars) unless otherwise stated.

•Quotes are valid for 30 days from the date of issue.

•Full or partial payment may be required before production begins.

 

3. Shipping & Delivery

•Delivery timelines are estimates and may vary due to shipping delays, customs clearance, or unforeseen circumstances.

•JolieBoxa is not responsible for delays caused by third-party couriers or customs.

•Risk of loss passes to the customer once the order has been shipped.

 

4. Returns & Refunds

•Due to the custom nature of packaging, returns and refunds are not accepted, unless there is a proven manufacturing defect.

•Any issues must be reported within 7 business days of delivery with photo proof.

 

5. Liability

•JolieBoxa is not liable for:

•Misuse of products after delivery.

•Errors resulting from incorrect information provided by the customer (e.g., spelling mistakes in artwork).

•Delays caused by third-party shipping providers.

•Our total liability is limited to the value of the order placed.

 

6. Intellectual Property

•All designs, content, and materials on this website are the property of JolieBoxa.

•Customers are responsible for ensuring they have the rights to use any logos, artwork, or trademarks submitted for printing.

 

7. Changes to Terms

 

We may update these Terms of Service from time to time. The latest version will always be available on our website.